Recently, it has come to Malaysians’ attention that PayPal required US Bank Account before we can accept PayPal money. According to official PayPal reply, the error maybe caused by system maintenance.
Yesterday, I sent some PayPal money to my friend with a verified non-US PayPal account but he cannot accept the money. PayPal required him to “add a bank account”.
Previously, he could accept PayPal money without adding a bank account by choosing the “Accept but don’t add bank account” option. From the screenshot of his PayPal account, it looks like PayPal had removed the option:
I wrote to PayPal regarding the issue but did not get a useful reply. In order to dig the information for my readers ;) , I wrote another email to PayPal and got another reply shortly after.
Here is the email reply I received from PayPal with PayPal supporter’s name masked:
Dear Liew Cheon Fong ,
Hello my name is [MASKED], I will be happy to assist you with your
question regarding your PayPal account.
I’m sorry, this error message maybe caused by system maintenance.
We are working on it. And we suggest you try to accept the funds later.
Sorry for the inconvenience that may cause you.
Thanks again for contacting us, and thank you for being part of the
PayPal, an eBay Company
PayPal said the error may be caused by system maintenance. We hope that is the real reason and it will be restored soon. If the “error” is permanent, then many Malaysians will suffer because PayPal does not support Malaysia local bank accounts (yet).
Update 2007/5/16: the following is further reply from PayPal about the problem:
The Unclaimed payment issue is under fixing at the moment. Because it is a complex technical problem, we are unable to promise a exactly timeframe to resolve the problem. We would suggest you to check your PayPal account in the coming few days. Thank very much for your patience. We sincerely apologize for the inconvenience has caused and much appreciate for your kind understanding.
Well, seems like PayPal is in trouble now. Hopefully they fix the problem very soon. [hat tip: xynix]
P.S. MalaysiaPal ebook shows you 3 different methods to withdraw your PayPal money, including getting a FREE U.S. Bank Account. Recommended!
Update: Now you can. for more information.