Just like many other Malaysians, my Internet broadband service — TMNet Streamyx — was unreliable in the last week. The Internet connection kept on disconnecting. If connected (lucky!), it was snail speed broadband connection. How to solve the problem? I called the free service number “100” for 3 times and the technicians troubleshoot my line for 3 times to fix it too.
1st call
My line was very noisy. Called 100 and opened a file. The next day, we received a call from TM technician asking if the line was clear (without visiting my house). Yes, it was clear at that moment. Few hours later, the line noise is back. Streamyx was also down. Called 100 again.
2nd call
The TM technician came in the morning and I hadn’t woke up (typical liewcf’s blogger life style). My brother told me that the technician told him that the phone line was soaking in the water (?!?!). He had clear the water and the line was ok. Good job, fixed in 5 minutes! (although the solution was abnormal)
Again, the broadband connection up for a few hours and down again… Testing our patience huh?
