PayPal Stops Personal Payments in Malaysia. What does It Mean to You?

The Original Online Payment Method
The Original Online Payment Method
The Original Online Payment Method (image credit: Charles Crosbie/Flickr)

PayPal Malaysia to stops Personal Payments from 4 June 2013. What does it mean? How will it affect Malaysian PayPal users? Learn more in this article.

Every Malaysian PayPal users should already received an email from PayPal Malaysia about discontinuation of Personal Payments Service.

As PayPal focuses on our business strategy of enabling secure and convenient commercial transactions in Malaysia, we regret to inform you that the Personal Payments service will no longer be available in Malaysia from 4 June 2013. We sincerely apologise for the inconvenience caused.

I am not surprised by the announcement. When PayPal Singapore stops Personal Payments in February 2013, I expected – sooner or later – PayPal will do the same in Malaysia. Here it is.

Now, what is PayPal Personal Payments service? How will it affect your current business or blogshop?

What is Personal Payment?

Personal Payments are the non-business transaction money you send to other person.

You make personal payments when you send money to friends, relatives, or any person or organization not for profit making. You can pay and get paid with personal payments when you pay things such as living expenses, split your lunch costs, or pay back your friends. You cannot use this option to pay merchants or businesses.

There are few types of personal payments: gift, payment owed, cash advance, living expense, other.

Sending and receiving Personal Payments is free of charge, except it is cross-border payments (buyer and seller are in different countries) or it is funded by credit card.

What have changed?

Without Personal Payments support in Malaysia, Malaysian PayPal users…

  • no longer able to send any Personal Payments to users both in Malaysia and overseas.
  • can only receive money from other PayPal users where Personal Payments service is available in the user’s country.

PayPal users still able to shop online and make payments for goods and services. PayPal merchants still can receive commercial payments.

Why the change?

In short, PayPal wants to make sure it receives all the merchant fees that it should.

According to PayPal, you are required to use a Premier/Business account if you want to receive commercial payments for sale of goods and services. PayPal charge a transaction fee on payment received for Premier/Business account.

However, since receiving Personal Payments did not need to pay PayPal fee, it had become a “loophole” for small online sellers — they sell service/goods but receive PayPal money as personal payment, need not pay PayPal fee.

With the increasing of small online sellers (blogshops), the money losing through the loophole is increasing too. Stop Personal Payments will ensure PayPal receives all the commercial transaction fees.

What should you do?

If you are normal personal users who use PayPal to shop online, the new update does not affect you. Continue spend money via PayPal at will. PayPal Premier/Business users are not affected too. They are already paying PayPal merchant fees for money received.

For those are selling online but accept PayPal money as Personal Payments using PayPal Personal account type without paying merchant fees, now is the time to upgrade PayPal account to Premier or Business (under company or group name). You have to start paying for the merchant service you received now.

Ask your PayPal questions in the comment below.

At Last, Malaysians Can Top Up PayPal Using Bank Account (RHB)

RHB PayPal logo

Ever since Malaysians are able to withdraw PayPal money to local bank account, many people are wondering how to top-up PayPal account?

It was not possible until RHB Banking Group announced their new Internet banking service called “RHB-PayPal“, which allows Malaysians to top-up their PayPal account instantly via saving/current account.

RHB-PayPal is a FREE service for all RHB customers. No additional charge. It is also announced on PayPal Blog.

RHB also revealed the WorldMart where you can find the online shops that accept PayPal payments. WorldMart is a sub-site of PayPal Plaza.

Read moreAt Last, Malaysians Can Top Up PayPal Using Bank Account (RHB)

How to Withdraw PayPal Money to Any Malaysia Bank Accounts?

PayPalFor Malaysians. Thanks to PayPal support for Malaysian Ringgit (MYR). Now you can withdraw PayPal money directly to any Malaysia local bank accounts!

Read on to find out how to do that.

A bit background…

In 2004, PayPal starts to accept Malaysian registrations. No withdrawal options for Malaysians that time.

3 years later, 2007, PayPal allows Malaysians to withdraw PayPal money to their credit card, debit card, or prepaid cards.

2 years later, in the middle of October 2009, PayPal started to support Malaysia Ringgit currency and updated the user policy (paypal login required).

Shortly after, the end of October 2009, PayPal officially allows PayPal money withdrawal to Malaysia bank accounts! A feature that we have waited for 6 years!

What’s the big deal?

Now, Malaysians can send & receive PayPal money in Malaysia Ringgit (MYR) currency, and withdraw PayPal money to local bank accounts!

Meaning, you can sell your stuff online and let PayPal handle the payment transactions, local or International! It truly opens a new door to Malaysia e-commerce business!

Note: Malaysians still cannot top-up their PayPal accounts from their bank accounts.

How to add Malaysia bank account to PayPal?

  1. Login your PayPal account. Under “My Account” tab, click “Profile” then click “Add/Edit Bank Account“.
  2. At the new page “Add a bank account in Malaysia“. You need to fill in your name, bank name, bank routing code, and your bank account number.

    add malaysia bank account to PayPal

    Updated: Don’t need to worry about the fixed “Surname” in the form. Just make sure your full name is included. The name’s arrangement (Surname Name or Name Surname) doesn’t matter. Click here for more information.

    Tip: click on the “Details” link to find out your bank’s routing code

  3. After you are done, you will be asked to review the details. Click “Add Bank Account” button if everything is correct.
  4. You are done!

Read moreHow to Withdraw PayPal Money to Any Malaysia Bank Accounts?

US Bank Account is Required to Receive PayPal Money?

Recently, it has come to Malaysians’ attention that PayPal required US Bank Account before we can accept PayPal money. According to official PayPal reply, the error maybe caused by system maintenance.

Yesterday, I sent some PayPal money to my friend with a verified non-US PayPal account but he cannot accept the money. PayPal required him to “add a bank account”.

Previously, he could accept PayPal money without adding a bank account by choosing the “Accept but don’t add bank account” option. From the screenshot of his PayPal account, it looks like PayPal had removed the option:

PayPal requires US Bank Account
Image: Cannot accept PayPal money without adding a US Bank account

I wrote to PayPal regarding the issue but did not get a useful reply. In order to dig the information for my readers ;) , I wrote another email to PayPal and got another reply shortly after.

Read moreUS Bank Account is Required to Receive PayPal Money?

PayPal Replies to Malaysia Member

After I posted “PayPal Accept Malaysian“, many users found that eventhough they can send fund into their account but they are unable to withdraw money from PayPal account.

Many asked, “How to withdraw money?”. For the question, I send an email to PayPal and got their reply.

Read morePayPal Replies to Malaysia Member