Could Not Display MS Outlook Address Book

could not display outlook address book

For unknown reason, I was unable to access my Microsoft Outlook(2002) address book. It gave me the following error message:

The address list could not be displayed. The Contacts folder associated with this address list could not be opened; it may have been moved or deleted, or you do not have permissions. For information on how to remove this folder from the Outlook Address Book, see Microsoft Outlook Help.

I found the step-by-step solution in Microsoft Knowledge Base #319901 and copied it here:

  1. Start Outlook.
  2. On the Tools menu, click E-mail Accounts.
  3. Click View or change existing directories or address books, and then click Next.
  4. Click Outlook Address Book, and then click Remove.
  5. Click Yes when you receive the prompt to confirm the removal.
  6. Click Add.
  7. Click Additional Address Books, and then click Next.
  8. Click Outlook Address Book, and then click Next.
  9. Click OK when you receive the message to restart Outlook.
  10. Click Finish.
  11. Click Exit on the File menu to quit Outlook.
  12. Restart Outlook.
  13. In the Folder list, right-click the folder that you want to use with the Address Book (for example, right-click Contacts), and then click Properties.
  14. Click the Outlook Address Book tab.
  15. Click to select the Show this folder as an e-mail Address Book check box (if it is not already selected), and then click OK.

Note: Don’t worry about the remove address book in Step 4, it will NOT delete your contacts. All your contacts will remain the same after you add back address book at Step 6-9. :)

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